Values
In pursuit of its Vision, Mission and Objectives, the St John of Kronstadt - Russian Welfare Society is committed to the following:
- EMPATHY
Understanding the needs, feelings and expectations of our residents and clients and treating them with respect.
- INTEGRITY
Taking responsibility for our actions and accepting ownership of the organisation’s culture
- PROBITY
Ensuring compliance and transparency in all areas of accountability to the public and the community.
- CONTINUOUS IMPROVEMENT
Striving to continuously improve our services, and provide them with dedication, expertise and efficiency.
- EMPOWERMENT
In residential aged care, providing the support necessary to enable residents and their relatives to make informed decisions, and staff to achieve the highest levels of skill necessary to apply best practice standards.
- PRESENTATION
Ensuring and taking pride in the highest of standards in maintaining the facilities, communication and personal presentation.
An integrated Model of Best Practice Care
The St John of Kronstadt Russian Welfare Society divides its commitment to the community into two main areas of endeavour:
- Community Services
- Aged Care
Our global strategy is reviewed bi-annually and updated each year in Strategic Planning Seminars. The organisation also develops a three year Business Plan to ensure the long term viability of Russian Welfare
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